Avellunese™ is owned and operated by Shenzhen Shenha Huamao Technology Co., Ltd.
Business Address: Unit 4D2-70, 4th Floor, Yunsong Building, No. 33 Tairan 8th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen | Email: service@avellunese.com | Legal Representative: Zhang Guifeng
Customer Support Email: service@avellunese.com
Customer Service Phone: +86 18070654790
Customer Service Hours: 8:00 AM–10:00 PM
Fast Shipping
Avellunese™ aims to prepare accepted orders efficiently and arrange fast shipping whenever product availability, destination, and carrier conditions allow.
Orders may be checked for inventory availability, shipping information, packaging requirements, and delivery details before dispatch.
Estimated Delivery
Because delivery conditions can vary by destination, a single fixed delivery period may not accurately apply to every customer.
Where available, the estimated delivery window applicable to the customer's destination will be displayed before the order is confirmed or provided with the relevant order information.
Any estimated delivery window is an estimate rather than a guaranteed arrival date.
Shipping Charges
Applicable shipping charges, if any, are shown before an order is confirmed.
Charges may vary based on destination, package characteristics, available shipping service, or other fulfillment factors.
Customers should review the displayed shipping information before confirming the order.
Fulfillment Location
Orders may be fulfilled from our own facilities or approved partner facilities depending on inventory availability and the customer's delivery destination.
We do not describe an order as locally dispatched unless that description accurately reflects the applicable fulfillment arrangement.
Tracking
When shipment tracking is available, customers will receive or be able to access tracking information after dispatch.
Tracking records may take a short period to appear after the shipment information has been transferred to the carrier.
Delays and Missing Packages
If tracking remains unchanged for an unusual period, delivery appears significantly delayed, or a parcel appears to be missing, please contact:
Include your order number and relevant delivery details.
Our team will review available shipment information and assist with an appropriate resolution. A customer request will not be rejected solely because a carrier tracking page displays a delivered status.
Customer service inquiries are normally reviewed within 3 business days.