TERMS OF USE

Avellunese™ is owned and operated by Shenzhen Shenha Huamao Technology Co., Ltd.
Business Address: Unit 4D2-70, 4th Floor, Yunsong Building, No. 33 Tairan 8th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen | Email: service@avellunese.com | Legal Representative: Zhang Guifeng

Customer Support Email: service@avellunese.com
Customer Service Phone: +86 18070654790
Customer Service Hours: 8:00 AM–10:00 PM

These Terms of Use govern access to and use of the Avellunese™ website.

Acceptable Website Use

Visitors may use this website for lawful browsing, product research, communication with customer support, and legitimate ordering activity.

Users must not knowingly:

  • Interfere with website operation

  • Attempt unauthorized access

  • Submit deliberately false or fraudulent information

  • Introduce harmful software or code

  • Misuse website functions

  • Violate applicable law through use of the website

Website Information

We aim to keep store and product information accurate and reasonably current.

Occasional typographical, technical, photographic, or display differences may occur and may be corrected when identified.

Product appearance may also vary slightly because of screen settings, lighting, photography, and normal characteristics of decorative glass pieces.

Customer Information

Customers should review their contact information, delivery details, selected products, and applicable store policies carefully before confirming an order.

Information supplied to the store should be complete and accurate.

Shipping, Returns, and Refunds

Avellunese™ aims to provide fast shipping, with applicable estimated delivery information displayed according to destination where available.

Eligible returns may be requested within 30 calendar days after delivery.

Approved refunds are normally completed within 7–10 business days after the applicable return review.

Customer service requests are normally reviewed within 3 business days.

Policy Updates

We may update these Terms of Use when reasonably necessary to reflect operational, website, legal, security, or service changes.

The version published on the website will apply from its stated effective date.

Contact

For questions regarding use of the website:

Avellunese™ Customer Support
Email: service@avellunese.com